Privacy Policy

1. Introduction

R Cinemas ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website, mobile applications, and services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Payment information (processed securely through Stripe)
• Account credentials and profile information
• Delivery addresses for food orders
• Communications with our support team

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our services:

• Device information (IP address, browser type, operating system)
• Viewing history and preferences
• Booking and purchase history
• Session data and analytics

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Personalize your experience and deliver relevant content
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processing (Stripe)
• Video streaming (Gumlet)
• Email delivery
• Analytics and performance monitoring
• Customer support

4.2 Business Partners

We may share information with theater partners, restaurant partners, and content creators as necessary to provide our services.

4.3 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure payment processing through PCI-compliant providers
• DRM protection for video content
• Regular security audits and updates
• Access controls and authentication

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: